Bus Stop Amenities a. Assistance regarding the consent decree for wheelchair pads b. Assistance in evaluating the need for benches, trash containers, shelters and other amenities in the service area c. Identification of safety sensitive areas that need lighting, crosswalks, sidewalks and other items to ensure the safety of passengers. This would require coordination with other agencies such as the City-Parish and DOTD. d. Assistance in placement of stops and amenities in expansion areas 2 Transit Operations/Service Planning a. Fare Policy evaluation/restructure. b. Ridership sampling and methodology i. Ridership analysis, which may include analyzing route segments or complete routes. c. Expansion strategies d. Intercity bus analysis e. Customer satisfaction surveys i. System wide ii. Sampling f. Origin-destination surveys g. Public Participation strategies and involvement i. Public workshops, meetings, or forums ii. Designing printed and social media materials iii. Creating reports that meet Title VI and other mandated criteria 3 Alternative Transit Delivery a. Bus Rapid Transit/Microtransit/Other b. Economic Benefits of Transit c. Transit Oriented Development i. Opportunities for existing CATS facilities