Specifications include, but are not limited to: a) Hardware, software, and network/infrastructure solution requirements provided to ANTHC IT (Information Technology) department. b) Pre-installation staff training through a combination of: 1. Online general training modules 2. Instructor-led training incorporating site-specific workflow. c) Coordination with ANTHC IT department throughout the process of: 1. Platform and/or infrastructure implementation and/or adjustment 2. Workstation software installation and/or configuration 3. Mobile device application installation and/or configuration d) Go-Live planning and support. e) Follow-up system adjustments based on user-provided feedback at indicated intervals following system go-live: 1. First Adjustment: Two (2) Weeks 2. Second adjustment: Three (3) Months 3. Third Adjustment: Six (6) Months
