2.3.1 Meet with STO leadership to discuss expectations and develop a work plan. Communicate and provide deliverables as requested by the STO approved work plan. 2.3.2 Identify and review MPCT and ABLE relevant materials, including reports and contracts, legislative and other supporting documents, and related background documents and information to understand the recent history of MPCT and ABLE and ensure that previously identified relevant priorities are properly considered. 2.3.3 Identify, review, and summarize similar documents available for other prepaid college and ABLE plans to identify those programs’ priorities and standards for potential use in procurements. 2.3.4 Identify best practices, policies, and procedures that differ from those of MPCT and ABLE. Develop recommendations related to potential changes to program administration, plan procedures, customer engagement, account maintenance, and program manager relationships.