Specifications include, but are not limited to: The City of Lebanon desires a utility billing software that will meet current core functions and future needs of the City, and will integrate all aspects of utility services, including maintaining accounts, billing and collection, interface to meter reading system, both manual and automated, service order processing, payment interfaces, and customer web access. Additionally, the City desires to implement improvements to reporting functions, the ability to email bills and improve the automation and streamlining of the utility billing process. The City may implement new technologies and processes such as Business License and Property Tax functions at a later date, if that option is available.
