Specifications include, but are not limited to: 1. Collaborate with DPH staff on planning a virtual training on building and/or facilitating empathy skills to address food insecurity upon contract execution date to September 30, 2024. • Conduct up to 3 exploratory calls/meetings with DPH to develop a customized empathy training. • DPH and vendor to agree upon a training software/platform to use for all virtual trainings (e.g., Zoom, Microsoft Teams). Vendor will be responsible for setting up platform. 2. Provide 3, one-hour virtual trainings focused on building empathy skills and/or facilitating empathy trainings for DPH staff upon contract execution date to September 30, 2024. • Provide DPH with draft copies of facilitator guide, lesson plan or agenda. • Provide up to 3, one-hour virtual trainings on building and/or facilitating empathy skills. Each training should include customized scripts, talking points, and food insecurity workflows. Each training will have no more than 50 participants. 3. Provide an evaluation summary and action plan for maintaining empathy concepts upon contract execution date to September 30, 2024. • Develop a summary of the evaluations received after the trainings were delivered. • Develop action plan/next steps for staff to sustain empathy concepts.