Specifications include, but are not limited to: Modern enterprise resource planning (SIS/ERP) systems drive transformation, but implementing a new system can expose unexpected vulnerabilities. Research from EDUCAUSE shows the top two challenges institutions encountered were related not to technology, but to people. Sixty percent of survey respondents identified "institutional culture and readiness for change" as their top challenge, while 54% reported "leadership/staff resistance to change." While technology plays a crucial role in driving change and streamlining processes, the human factor demands unwavering focus throughout the entire ERP implementation journey. The success of an ERP implementation heavily relies on the people involved. It's essential to involve stakeholders from all areas of the institution throughout the ERP implementation journey, allowing them to voice their perspectives, co-create a shared vision for the future, and redesign processes to support that vision.
