Specifications include, but are not limited to: Union County is requesting proposals from qualified firms interested in providing Customer Information System Program Management industrial expertise to UCW during this CIS replacement effort. Program Management services may include, but not be limited to, the following scope of supply: - In depth review of existing CIS software implementation, meta - data, data storage, and existing uses by UCW stake holders. - In person meetings with UCW stakeholders to develop future CIS software needs and software requirements both known and unknown, estimated min. of 6 meetings. - Collaborate with UCW groups, stakeholders, IT and other engineering teams within UCW to develop, execute and implement the turnkey CIS Solution. - Provide a list of known leading industry vendors for CIS software to UCW for outreach. - Oversee, plan, and manage the product development stages, reviewing the project/software/deliverable at each stage. - Review CIS software provider submittals and provide constructive comment. - Provide a steady stream of ideas and solutions during product development initiatives to introduce innovation and improve operational efficiency. - Develop monthly reports and participate in monthly progress meetings to communicate the development progress to senior UCW managers, project managers, and cross-functional stakeholders. - Assist with resolving technical issues by diagnosing them and providing potential solutions. - Ensure that UCW CIS software procurement and product delivery is possible within the product budget and timeframe after evaluation of existing UCW systems and Standard operating procedures (SOP’s). - Coordinate meetings with UCW and CIS Vendor demonstrations, estimated min. of 8 meetings. - Assist UCW in the development of CIS software requirements, specifications, deliverables, and scope of supply for subsequent RFP. - Assist UCW with developing ranking criteria and weighting factors for inclusion in and evaluation of RFP responses. - Provide extensive evaluation of CIS software vendor proposals received from the UCW RFP process based on Program Manager’s prior industrial experience. Evaluation shall be provided in a written report delivered to UCW in addition to an in-person meeting. - Assist UCW with the development of a scope of services for a CIS integrator to implement the CIS software, as required, for a subsequent RFP. - Provide extensive evaluation of CIS software integrator vendor proposals received from the UCW RFP process based on Program Manager’s prior industrial experience. Evaluation shall be provided in a written report delivered to UCW in addition to an in-person meeting. - Assist UCW with all aspects, known and unknown of CIS software integration into existing UCW systems. Assist UCW with parallel system operations, through complete system change over to new CIS Solution.
