Specifications include, but are not limited to: The Richardson Independent School District (RISD or the District) is located in northern Dallas County, Texas and its boundaries include parts of Richardson, Dallas, and Garland cities. The District currently serves almost 38,000 students in its 4 High Schools, 8 Junior High Schools, 37 Elementary Schools, 1 Non-traditional High School, and 1 Alternative Learning Center. This proposal seeks qualified vendors that can meet the service needs of the District for trash and recycle services. Containers All waste handling containers supplied under this contract must be in good condition with all doors, top enclosures, etc. in proper operating conditions. Container repair or replacement service must be available on an as needed basis and the vendor must be able to respond within 24 hours of notification. Container appearance must be maintained at an acceptable level for receptacles in public view. Container shall identify the contracting company’s name. Trucking Equipment and Drivers All vehicles used to transport refuse shall comply with all applicable regulations warranting the leakage or spillage shall not occur during transport. The vendor’s drivers shall ensure that the refuse is loaded properly and not spill over in the surrounding area while being loaded. Vendor must provide documentation that all drivers have passed a criminal background check. Neighborhood Service times shall be in accordance with all local regulations in order to not inconvenience or disturb the surrounding communities. Complaints related to trash collection received by Richardson ISD will be investigated and responded to by the District. Results will be submitted to the vendor in writing and the vendor shall address the situation and provide corrective action if required.