Specifications include, but are not limited to: The purpose of this RFP is to partner with successful vendors to provide new telephone installations, maintenance, and repair services. This includes Moves, Adds and Changes, for Prince George’s County Board of Education owned Hosted VOIP telephones. Respondent shall provide all installation, programming, moves, adds and changes in full compliance with Prince George's County electrical codes as well as all National Fire Protection Association (NFPA), Telecommunication Industry Association (TIA) CEA and Building Industry Consulting Service International (BICSI) regulations. Respondent is also responsible for obtaining all applicable permits, licenses and commissioning. All installations must be installed and labeled per the current protocol for PGCPS. Respondent shall be required to perform the following services, as required: 4.1 Provide trouble shooting network services related to VoIP and the local network. 4.2 Provide programming for new, or replacement phone devices as needed. 4.3 Provide PGCPS staff training on the Polycom IP and VVX series phones on an as needed basis as determined by PGCPS. 4.4 Be able to determine POTS lines for safety and elevators at the Verizon DMARC with 100% accuracy. 4.5 Provide reports on site surveys, directory updates, etc. Employees assigned to support this potential contract shall have ability to use a computer and experience with Microsoft/ Google platform. Respondent must supply its own computer equipment. 4.6 Technicians dispatched to perform service in accordance with this contract must contain adequate supplies to accomplish the requested work within the timeframe required in this solicitation. 4.7 Respondent shall provide with their bid response a designated email account to be used for daily communications between Contractor and the Board.
