Specifications include, but are not limited to: The State of Delaware, Department of Human Resources (DHR) is looking for a vendor who currently has an existing enterprise LMS solution that meets the general intent of the State of Delaware requirements. As part of the scope of services, the awarded Vendor will be required to do the following: 1. Develop and refine a detailed project plan that is consistent with the State of Delaware project methodology and consistent with industry best practices for project management, as set forth by Project Management Institute (PMI). The Vendor must use the following project phase names in the vendor plan, to maintain consistency with the State of Delaware phase names: Planning & Design, Execution & Build, Implementation, and Closeout. 2. Work with the State of Delaware, Department of Human Resources team and extended stakeholders to refine the business processes and requirements and document these processes and requirements in updated documentation. The Vendor may choose to use their staff or a third party partner to deliver these services. It is anticipated that the refining of the processes will continue beyond the installation of the tool, if this will leverage the inherent capabilities of the tool to form the final business processes and requirements. 3. Configure and deploy the Statewide LMS solution, per the agreed upon requirements and design documentation. 4. Provide training and knowledge transfer to foster user adoption of the Statewide LMS solution and ensure that the human resource departments statewide are fully able to utilize the new capabilities. 5. Implement the system first through a limited production roll out and subsequently a statewide roll out. This approach will help ensure that the system meets the expectations before it is implemented more broadly. 6. Should the Agreement be terminated by formal notice, the Vendor shall provide timely, accurate records and materials to the State, and make personnel available to answer questions that arise, and otherwise cooperate with the Department of Human Resources’ reasonable requests in compliance with item seven of Attachment 12 – Terms and Conditions for Cloud Providers.
