Specifications include, but are not limited to: a) The Contractor shall be responsible for any repairs or replacement of tires, including damage caused by road hazards or debris. The State will only be responsible for repairing or replacing the tires when the damage is caused by operator error, such as impact collision. b) The Contractor shall provide twenty-four (24) hour roadside assistance at no charge for all leased vehicles unless an impact collision occurs, in which case this will become the financial responsibility of the State. c) The State will be responsible for handling all wreck damage claims. In the event the vehicle is considered totaled, reimbursement and fair market values will be determined by using Tenn. Code Ann. § 55-3-201 guidelines and the National Automobile Dealers Association. d) The State reserves the right to reassign any leased vehicle to another agency/facility. VAM will notify the Contractor of reassignments.