Specifications include, but are not limited to: 1) Furnish and install all ASE equipment and related equipment required for a complete turnkey ASE system, including but may not be limited to supply, delivery, installation, all necessary signage, implementation, and maintenance of all equipment necessary for the operation of an ASE program and citation processing system fully compliant with State and Local Laws. Calvert County Government shall not incur any cost nor furnish any materials or labor for the installation, implementation, or continued use of any ASE system. 2) Conduct independent calibration upon initial installation and annually thereafter. 3) Be responsible for issuance of warnings, notices, citations, flagging notices, summonses, following up on notification, processing past due notices, processing court correspondence, and responding to general correspondence. Any written correspondence or documents received from citizens regarding issued citations or Court requests shall be made available and viewable by Calvert County Government. 4) Provide a robust, fully web-enabled, and fully secure citation processing system including data processing, initial screening of data, prompt delivery of data to Calvert County Government for violation review and citation authorization, citation mailing, bad address notification, and maintenance of secure internetbased violation viewing capability. 5) Process all traffic citations and prepare evidence packages for court. 6) Operate a toll-free telephone system with a bi-lingual (English and Spanish) customer support center to assist citizens’ concerns that shall be available to citizens for support Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding legal holidays. The customer support center shall have a live representative available who is knowledgeable and able to assist with matters such as, but may not be limited to, citations, payments, hearing dates, or other such issues. 7) Be responsible for site design, engineering, permitting, and construction to install or operate the system at the agreed upon sites by the Contractor and Calvert County Government. Contractor shall be diligent in following up with all entities involved in any approval or installation process to ensure that authorizations are proceeding in a timely manner. 8) Conduct a public awareness/community relations education campaign (i.e. press releases, brochures, public service announcements, etc.). 9) Conduct training for the Sheriff’s Office, Courts, Technology Services, and other officials involved in the use of the system at no cost and as frequently as needed due to changes in staffing assignments. 10) Be responsible for ensuring that both the ASE system and any web-based system for event review or payment acceptance is operating properly on a continuous basis...