Specifications include, but are not limited to: • Contractor shall provide fire alarm and burglary monitoring services 24 hours a day, and 365 days a year. • Monitoring service shall include twenty-four (24) hour dialer signals to each location. • Contractor shall provide twenty-four (24) hour monitoring and dispatching services from a U.L. approved central station. The central station must have been in business for a minimum of five (5) years and shall have passed a minimum of two consecutive U.L. inspections. The central station must be staffed by a minimum of two properly trained employees, 24 hours per day, and 365 days per year. The central station must be capable of monitoring and providing radio or cellular backup. • The central station monitoring services shall comply with all current local and national codes, including but not limited to the U.L. Standards for Central Stations and the National Fire Protection Association (NFPA) Fire Alarm and Signaling Code. • The central station must be capable of calling several Washington County personnel when alarms occur. • The central station shall compile and retain an accurate list of call-back employees for each location. • Have the ability to place accounts on “test” or “remove test” status from accounts. • Central Station to monitor signal troubles, supervisory alarms, fire alarms, and burglar alarms for each account. • It would be highly desirable but is not a requirement to have access to a smart phone application for Washington County to access all accounts and could have the ability to place accounts on test, and to look up fire alarm, and trouble history.
