Specifications include, but are not limited to: questions registration renew All Metadata Solicitation General Information Solicitation ID SRC0000017669 Solicitation Name Office of Information Services Communication Platform as a Service (cPaaS) RFx Type Request for Information (RFI) (Simple & Single) Lot # 1 Solicitation Status Open for Bidding Round # 1 Begin Date 4/2/2024 1:19:51 PM (EST) Amendment? End Date 4/16/2024 1:30:00 PM (EST) Inquiry End Date(M/d/yyyy) 4/9/2024 5:30:00 PM Summary This Request for Quote (RFQ) is posted to seek a vendor to provide communication platform as a service (cPaaS) services, including email and text messaging, for the Ohio Department of Job and Family Services (ODJFS), Office of Information Services (OIS). cPaaS services are used by claimants to establish registration via portals, submit claims, respond to survey questions, as well as to share information with constituents. ODJFS may execute a written contract with the awarded offeror. The contract period is expected to run from July 1, 2024 and expire June 30,2025. There will be an option to renew for two (2) year renewal periods with the final renewal expiring June 30, 2028 contingent upon satisfactory performance, continued availability of funding, and all required approvals.