Specifications include, but are not limited to: 1. The purpose of the EARS program is to enable frail, isolated, ill seniors or seniors with disabilities who live alone to remain at home, to the greatest extent possible by providing the means to immediately contact and obtain emergency services when necessary. In this manner, a sense of security and connection is provided to those seniors whose medical conditions could impede their ability to contact and obtain emergency services in the event of an emergency. 2. Seniors are referred from various entities to the care manager at the local MPC in the service area where the senior resides. Care managers make a home visit to assess the senior’s needs and to fill out the EARS application form. The completed EARS application is sent to the LADOA EARS Section where it is reviewed and eligibility is determined. A client must meet the criteria of eligibility set by the United States Department of Housing and Urban Development (HUD) and the LADOA in order to be approved to receive a subsidized EARS unit. Once approved, the LADOA EARS staff contacts the EARS contractor and forwards the application for installation. The EARS contractor is to then contact the client to schedule a mutually agreeable time at the senior’s home for equipment installation and training. The contractor must provide representatives/installers that meet the language needs of the clients. Upon installation, the LADOA is to be notified.