Specifications include, but are not limited to: The following is a list of the City’s relevant software: Customer Information System/Utility Billing - Cayenta version 9.1.0.22 Online Bill Payment - Paymentus Asset Management/Work Order System – Hansen/Cityworks (The City is in the process of replacing Hansen with Cityworks tentatively to be completed in the summer of 2024; the version of Cityworks will be 17.136.11) Outage Alerting - DataVoice OMS (version 2.4.8), Code Red Mapping & GIS Analytics - ESRI/ArcGIS (versions 10.6.1 and 10.8.1), ArcMap, ArcMap Pro, ESI Survey 123, Schneider ArcFM SCADA - Electric: ACS (Automated Control Systems); Water/Sewer: Rockwell Factory Talk Harris SmartWorks MDM (pending implementation) Harris SilverBlaze Customer Portal (pending implementation)