Please note: This is a Sole Source Notification. Specifications include, but are not limited to: Since these centers are 24/7, 9-1-1 call centers, they must have local 24/7 support. These centers use wired and wireless headset equipment from industry manufacturers, including Starkey and Plantronics. This equipment is compatible with Motorola Solution VESTA through the state telephone systems. Since these headsets require custom ear compression, DPS schedules as needed onsite custom ear impressions with new hires and as needed. Clear Choice will provide complimentary, knowledgeable pre- and post-order customer service and 24/7 technical support. Clear Choice will provide quotes and repair the provided equipment in a timely manner. The vendor must supply the following: Wired and Wireless headsets from industry manufacturers, including Starkey and Plantronics. Onsite Custom ear mold services as scheduled and needed. Provide an online ordering site unique to the State of Utah Public Safety Communication Centers. Repair of headset equipment ordered in a timely manner. 24/7 technical support. Complimentary knowledge and technical support staff in the pre and post-order process.