Waukesha County is not interested in partnering with a vendor with the purpose of developing the application software needed to satisfy the needs of the County. The County requires a proven off-theshelf product specifically designed to meet the requirements defined herein. The County will only entertain necessary customizations and, as such, is willing to modify select processes before seeking a customized solution. Customization of software for purposes of this RFP is defined as changes to the software made at the source code level so that it affects the ability to upgrade or enhance the software in the future. Any changes made to the software that do not affect future upgrades and enhancements are acceptable; however, software that meets the requirements without customizing, modifying and/or tailoring the software will be given preference.