Specifications include, but are not limited to: Requesting Comprehensive Skip-trace Services, (Non-FCRS Services) with the Following Capabilities: Accurate, comprehensive, and up-to-date searches for conducting county government business regarding real and personal property tax collections, as well as administration of property tax exemptions and exclusions. Capability to conduct reverse searches; for example, if the user has only the street address, the search will return all associated records, to include current and historical address and other associative links. Ability for staff administrator to change user accounts among employees as seasonal workflows change, to include adding, suspending, or deleting users. In addition to the ability to access invoices and run usage reports. Comprehensive training for users and easy customer service access.