Specifications include, but are not limited to: MiSeq System Service Plan Brand: Illumina MiSeq System Asset#: M07623 **Technicians must be OEM certified** Service Plan Includes: Full coverage for labor, parts, and travel One Preventative Maintenance Reagent replacement due to instrument failures Remote technical support Monday thru Friday; 18 hours per day Two business day onsite response time Hardware and software updates Discount on advanced training On-site applications support; MiSeq System Service Plan Brand: Illumina MiSeq System Asset#: M07635 **Technicians must be OEM certified** Service Plan Includes: Full coverage for labor, parts, and travel One Preventative Maintenance Reagent replacement due to instrument failures Remote technical support Monday thru Friday; 18 hours per day Two business day onsite response time Hardware and software updates Discount on advanced training On-site applications support