The Contractor shall assign a manager as the Contractor's key representative. This representative shall have the authority to make binding decisions between its organization and DPP. This representative shall oversee all members of the Contractor's team assigned to the project and shall be the main contact. All correspondence, conferences, meetings, and questions concerning the project(s) shall be directed through this individual. This representative shall be available at a time, mutually convenient with the City and the Contractor, during normal business hours, unless special arrangements are made. b. The Contractor shall provide and list appropriately skilled and qualified individuals to perform the services; when reviewers are added or removed from the approved list, Contractor must notify DPP within three (3) business days. All plan review services shall be performed by or under the responsible charge of a licensed professional eligible to prepare and sign such plans. The Contractor shall provide the credentials of the Plan Reviewers participating in the review process upon request throughout the contract term. c. DPP may reject any Plan Reviewer based on their credentials or performance, and the Contractor shall provide an alternative Plan Reviewer to meet the needs of the contract when available. d. The Contractor and listed reviewers shall attend DPP 8-hour training sessions during mutually convenient times. Further training for additional staff beyond the initial DPP delivered one-time training will be conducted by the Contractor