Specifications include, but are not limited to: Contractor shall provide monthly (unless otherwise specified) pest control services at the following areas of the Locations: Kitchens, storage rooms, external storage buildings including warehouses, compactor areas, office space, hallways, bathrooms, break rooms, dining areas, mechanical rooms, closets, beverage areas, drains and drainage traps, back of the house areas and the exterior perimeters of buildings. Office areas will be treated monthly, or as requested. Pest control services shall include, but is not limited to, all work necessary to: Provide response to requests for unscheduled visits to provide services within four (4) hours of such request; 24 hours, 7 days a week, 365 days a year. Provide a program that includes, but not be limited to: roaches, beetles, termites, ants, spiders, mice, rodents, snakes, wasps, bees, sewer trap flies, and any other pests requiring pest control. Provide termite control/monitoring program for all areas identified above. This program shall include a preventative measure no less than once per year. Contractor shall also recommend preventative maintenance for the termite program. Maintain a regular schedule of service as agreed upon with property facilities management. Maintain a fly and gnat control program through the fly season. Prepare and provide documentation, at least monthly, in the form of a report of findings and applied treatments and pest control performed at each Location to the manager of the Location after each treatment for record keeping and logging of treatments. The documentation should also identify all problem areas and recommend remedial actions to be taken. The documentation is required for approval of invoices and payment for services. General Requirements Contractor shall provide contact numbers in case of emergency.