Specifications include, but are not limited to: o Curbside collection of soft recyclables in coordination/conjunction with the existing municipal trash and/or recycling schedule. (Note: Design, style and type of vehicle/truck shall be preapproved by Town Officials prior to initiating the program.) o Contractor shall be solely responsibility for distribution and collection of all pickup containers. (Note: Design, style and type of pick-up containers shall be preapproved by Town Officials prior to initiating the program.) o Contactor shall provide advertisement, and promotional materials related to the soft recycling program. o Contractor will identify and collect all soft goods put out for collection contained in approved containers. The decision of what material is acceptable is at the discretion of the Contractor; however, the Contractor is not responsible for the pickup of any excluded items. (Excluded items include, but are not limited to household trash, hazardous materials, large bulk items, mattresses, box springs, electronics and yard waste.) o Contractor shall be responsible for the pickup of soft materials that are solely in designated containers. o Contractor shall be responsible for picking up any "skipped" material within 24 hours of receiving notice. "Skipped" material shall be considered any properly packaged, acceptable material, properly placed curbside prior to the regular pick-up time on the regular pick-up day. o Contractor shall be responsible for receiving and responding to all complaints and calls for missed pickups, including those forwarded by the Town. Calls shall be handled in a prompt and courteous manner within the same day as the call or if after hours, within the following business day. o Contractor shall provide monthly project status reports to the Town's Solid Waste/Recycling Coordinator within fifteen (15) days of the close of each month, the reports shall include detailed data to allow analysis of collection and processing efficiencies including pounds of soft recyclables collected in the prior month and the payment of the fee to the Town. o Contractor agrees to communicate regularly with the Town's Solid Waste/Recycling Coordinator to discuss and resolve any issues that may arise regarding the curbside recycling program.