Specifications include, but are not limited to: The successful bidder will agree to provide a software solution as a service in accordance with the following requirements (“Services”). The successful bidder will provide design, configuration, and support for planning and development business software as a service for Midvale City’s Community Development Department as the “Contractor” as described in the following paragraphs, which are quoted from the Sample Agreement – Exhibit D. A. Features and Functions. The planning and development software solution will contain the features and functions as listed in Exhibit A. B. Implementation. i. Data Hosting. Contactor will host data storage and provide Midvale with web access to the data through Azure AD integration. ii. Connections. Contractor will coordinate with Midvale’s staff to connect the software solution with Midvale’s GIS database. Contractor will coordinate with Midvale’s staff to connect or link the software solution with Midvale’s software with which it must integrate including but not limited to OnBase, Caselle, Xpress Bill Pay. iii. Initial Customization. Contractor will collaborate with Midvale staff and perform an initial customization of the software solution to establish a front-end interface, work management processes, templates, forms, and fields that reflect Midvale staff’s preferences and coincide with Midvale’s workflow process. iv. Training. Contractor will provide training to Midvale’s staff on how to use the software solution. The level of training provided must be adequate for each type of Midvale’s users. Contractor will provide training materials, including user manuals, video tutorials, and other documentation that can be accessed by City staff at any time. v. Data Migration. In the event that Midvale needs data migrated from their existing Community Development Department software, Contractor will complete the data migration to the software solution. Prior to any data migration, Contractor will coordinate such migration with Midvale’s IT Department...
