Specifications include, but are not limited to: 1. FACILITIES: The selected contractor shall furnish all necessary labor, supervision, equipment, supplies, and materials required to perform the custodial services. 2. INITIAL SERVICES: In the first 30 days of the contract, contractor is required to perform an initial service for all tasks covered by this contract (exterior work may be excluded). Contractor and the Project Manager (PM) will set a schedule to complete all of the required tasks. 3. TRASH AND REFUSE REMOVAL: All interior and exterior trash receptacles shall be emptied each service and returned to their initial locations. Boxes and any other items placed near a trash receptacle and marked “TRASH” shall be removed. All can liners are to be replaced. Trash shall be disposed of in secured plastic bags. Trash shall be kept in a secondary container while inside the building to prevent spills and stains. The contractor shall pick up any trash that may fall onto the facilities grounds during removal from the building. The Department of Military & Veterans Affairs shall be responsible for emptying/collection service of the dumpsters. Trash shall not be left in custodial closets or other areas overnight. In the event a spill occurs, the contractor is responsible for removing stains and spots on all surfaces, these surfaces include but are not limited to carpet, tile, concrete, and any other hard surfaces. 4. VACUUMING: High traffic carpeted areas will be vacuumed thoroughly each service other areas will be spot vacuumed, all areas will be cleaned utilizing a vacuum with a beater brush (back pack or hose type vacuum can be used on stairs, furniture and areas not accessible with a beater brush type vacuum). All carpeted areas are to be thoroughly vacuumed once a week. This includes but is not limited to under desks, behind doors and in corners. Upon completion all carpeted areas and furniture shall be neat, clean, free of debris, and have a uniform professional appearance. 5. CARPET, FABRIC AND CERAMIC TILE CLEANING: CARPETS/FABRIC: Carpets and fabric portions of furniture shall have a uniform appearance at all times, spots, stains and signs of heavy traffic/use shall be removed as they occur utilizing the manufacturers recommended methods; if stains wick through multiple cleanings will be required until the spots are removed. Deep clean steaming or shampooing will be performed on all carpets and fabric furniture a minimum of once every six months. Areas to be cleaned include but are not limited to under desks, along baseboards, in corners and behind doors. 6. CERAMIC TILE FLOORS: Tile (non-waxed) Floors shall be machine scrubbed when needed to maintain a clean and uniform appearance of the tiles and grout. 7. SWEEPING AND MOPPING: All non-carpeted floors shall be swept and mopped each service with a properly mixed solution that will not be harmful to a wax finish. After the floor has been swept, the entire floor surface, including corners, shall be free of litter, dust, foreign objects, or debris. All accessible areas shall be mopped including chair mats. Trash receptacles, other items, etc. shall be moved to mop underneath, floor mats shall not be placed back on floor until it is dry. After mopping, the floor shall have a uniform appearance, with no streaks, swirl marks, detergent residue, or any evidence of soil. 8. BUFFING: All coated floors will be polished (unless floor type or manufacturer specifications direct otherwise) with a high-speed buffer (minimum 1500 RPM) to remove traffic marks and maintain luster of coatings once a week or more often if needed (contractormay need to add more wax to floor in order to maintain luster). 9. HARD FLOORS: All Hard floors (non-ceramic) will be maintained according to the type of flooring and/or manufacturer’s specifications and frequency schedule in Section 20 (unless manufacturer’s specifications direct otherwise). For waxed floors contractor shall use a highquality non-skid wax and maintain a minimum of 5 coats of wax, wax and any other coatings shall only be applied to the floor surface, any wax or other coatings on walls, thresholds or other surfaces must be removed. 10. RESTROOMS: Restrooms will be cleaned each service performing the following tasks: • Clean and disinfect all toilets, urinals, flush handles, faucets, exposed piping sinks, shelves, showers, counter tops, walls and stall walls/ partitions shall be cleaned using a germicidal/disinfectant and if needed polish applied. Presence of scale is not acceptable. • Sweep and Wet mop all floors with appropriate and properly diluted cleaner/disinfectant each service. • All dispensers including paper towels, toilet paper, toilet seat protectors, soap dispensers will be cleaned and restocked when needed to prevent running out each time service is performed. • Trash cans and sanitary napkin disposal units will be emptied, and liners replaced each time service is performed. Sanitary Napkin Disposal bags are not to be reused. • Mirrors, chrome/stainless steel fixtures and underneath portions of sinks shall be cleaned, and polish applied (if applicable) each service. • Urinals shall have a deodorizer and must be replaced when it no longer produces a fragrance, is damaged or unsightly. • Ensure clean wet mops, dust mops, rags or disposable towels are used to perform cleaning.