Specifications include, but are not limited to: a. Contractor Commitments Contractor's chemical water treatment program and consulting services shall produce clean heat transfer surfaces which are substantially free of scale, sludge, deposits, corrosion, and pitting when administered according to Contractor's directions and recommendations. The Contractor shall try to maximize cycles of concentration to minimize water, energy and chemical consumption. All chemicals used shall have no detrimental effect on the metallic or non-metallic materials in the equipment being treated when used according to Contractor's directions and recommendations. It is the eligible user’s responsibility to inform the Contractor of all the materials contained in the system. The proposed chemical products shall be completely compatible with any existing chemical treatment program. b. Monitoring and Control The Contractor shall provide a comprehensive chemical testing program with written instructions and test procedures for all control tests. The Contractor shall provide a summary chart with frequency and time of day for each test. A detailed service report shall be left with operating personnel at each service visit. c. Training Contractor’s training for eligible users shall include how to perform tests and monitor chemical program results, how to work safely with chemical products, and general training regarding systems being serviced. d. Equipment Inspection Thorough equipment inspection is important in determining the effectiveness of a water treatment program as well as potential operational problems for a given system. The Contractor shall inspect the eligible users’ systems visually, provide photo documentation, collect samples of any scale deposits as necessary, and provide these in a written service report to eligible users. e. Idle Systems The Contractor shall be responsible for recommending treatment dosages and methods for protecting idle systems such as idling boilers during summer months and idling air conditioning systems during winter months. f. Annual Business Review The Contractor shall present an annual review of the treatment program and a final review ninety (90) days prior to the expiration of this contract. Contractor shall meet at these times with the eligible users to discuss all treatment programs, their effectiveness, and future objectives. g. Service Visits and Response Time The Contractor shall visit eligible users’ sites according to these minimums. Sites may be visited less often, but only when directed by the eligible user and/or if chemicals cannot be purchased. The Contractor must be available for calls on specific problems should they occur, and shall be available on 24-hour notice. Under emergency circumstances, the Contractor shall visit an eligible user within six (6) hours after being notified. Monthly – open cooling systems (cooling towers, fluid coolers), steam boilers (when systems are in operation) Quarterly – closed water systems (when systems are in operation) h. Chemical Storage and Handling Requirements To reduce the risk associated with drum handling, these chemical delivery requirements must be met: 1. Chemical transport equipment must comply with UDOT requirements for transporting hazardous material. 2. Plastic and steel Containers- 5-gallon 30 gallon and 55 gallon- must meet all UDOT and OSHA requirements. 3. Deliveries must be made by chemical handlers who are: a. Certified in HAZMAT compliance b. Equipped with Personal Protective Equipment. c. Equipped with items required to handle spills and all unexpected incidents. i. Government Regulations All chemicals shall be acceptable for use in the State of Utah and must comply with all EPA, NC and UDOT requirements, including packaging and labeling. The Contractor shall be able to provide MSDS sheets and product bulletins/fact sheets upon request. All biocides must have EPA registration numbers. All discharges into the sewerage system from boiler blow-down or system draining must meet all standards of the local municipality, the State of Utah, and all Federal regulations. j. Program Administration The Contractor shall provide an “Administration Notebook” to each eligible user requesting one. At the very least, a notebook must contain an outline of the chemical program, all chemical control test procedures, log sheets, product bulletins, Material Safety Data Sheets, feed and control equipment specifications and service reports and other sections agreed upon by the eligible user and the Contractor. k. Laboratory Contractor must have access to laboratory facilities capable of performing a wide array of analytical work to facilitate monitoring, control, and troubleshooting systems. The Contractor shall provide all laboratory services. Laboratory services, which shall be available, include: corrosion coupon analysis, water analysis, deposit analysis, microbiological analysis, ion exchange resin analysis.
