Specifications include, but are not limited to: provide cleaning services annually up to a maximum of four hundred (400) apartments at University Place and The Cove at University Place student residential complexes in accordance with the following requirements and specifications. Total number of apartment cleanings available will vary between summers based on occupancy. Most apartments will only require one (1) cleaning per year; however, it is probable that certain apartments will require two (2) cleanings. A total of two contractors will be on campus and completing the scope of work during this period. There is already one awarded contractor. This solicitation is to find a second successful contractor. If only one responsive and responsible offeror is awarded, the University reserves the right to exceed the annual maximum number of apartment cleanings awarded to a single contractor to meet demand. The cleaning schedule is directed by Coastal Carolina University and influenced by maintenance needs, student occupancy, and other factors, both anticipated work and unanticipated. A reasonable degree of flexibility is required. Contractor will furnish all necessary labor, supervision, equipment, materials, supplies, and any/all incidentals necessary to accomplish interior cleaning services in accordance with all requirements stated herein. Contractor must employ sufficient personnel necessary to efficiently perform the service as outlined and required within the specifications. Abandoned Items Abandoned items are defined as non-perishable, unbroken, and unclaimed items that have value. Any abandoned items found shall be bagged, tagged by contractor, and given to University Housing staff. Items that can be reasonably classified as trash should be disposed. Hangers, shower curtains and hooks, shower rods shall remain in place, and other items of similar value may be disposed. Housing staff will be available to assist with any abandoned item questions. Appliances • Microwave • Remove all spillage and foreign particles. • Scrub, wipe, and disinfect all internal and exterior surfaces and crevices including door, glass plate, hinges, and underside fan with appropriate cleaning products. • Range: • Do not utilize self-cleaning function. • Remove all spillage and foreign particles. • Scrub, wipe, and disinfect all stove drip pans. • Refrigerator • Remove all spillage and foreign particles. • Scrub, wipe, and disinfect all internal and exterior surfaces and crevices including door, shelves, drawers, gaskets, hinges, and cavities with appropriate cleaning products. • Washer and Dryer: • Remove all spillage and foreign particles. • Washer and dryer must be pulled away from wall. • Scrub, wipe, and disinfect all internal and exterior surfaces and crevices including detergent catch, lint trap, doors, and hinges. If ventilation or connected lines are inadvertently disconnected, please reattach. Housing can provide assistant in situations where this cannot be completed. Bathrooms • All bathroom surfaces, corners, crevasses, grout, caulking, baseboards, and seams must be cleaned and disinfected to remove discoloration and unsightly irregularities. • Tub basins, showers, walls, and top edges must be cleaned and sanitized. • Toilet bowl, tank, connectors, base, grout, and all crevasses must be cleaned and sanitized. • The vanity doors, sink, faucet, handles, under storage, exhaust fan, curtain rod, and plumbing fixtures must be scrubbed. • Floors, walls, and all fixtures must be mopped and/or scrubbed. • A clean and polished appearance must be present upon completion. Dishwashers • Remove and dispose of all spillage and foreign particles. • Scrub, wipe, and disinfect all internal and exterior surfaces and crevices including door, racks, rubber seal, and hinges. Doors, Trim, and Baseboards • Wipe or scrub all apartment doors, baseboards, door trim, door hardware, and windowsills to disinfect and remove foreign matter. • Receptacle plates and light switches must be wiped thoroughly. Dusting and Surface Cleaning • Dust and clean all surfaces to remove dust and cobwebs including HVAC vents, HVAC thermostats shall not be adjusted, HVAC louvered doors, air handler closet area, water heater tops, water heater drip containers, ceiling fans, shelving, and light fixtures (lenses, diffusers, globes). • Remove light fixtures to clean and remove bugs and/or debris. • Clean walls with oxidized cleaner to remove surface dirt, grime, and marks. Floors • Hard-surface floors should be swept, scrubbed, and mopped using properly diluted neutral detergent solution and the appropriate scrubbing pad to remove mild stains, scuffs, and other normal wear. Entry way and kitchen typically require in-depth scrubbing to get these back to acceptable standards. • Must apply floor polish and buff to restore gloss. • Mop and clean under and behind the refrigerator, washer, dryer, and apartment furniture. (Stripping and sealing hard-surface floors is not required.) • Must wipe down and clean walls behind the refrigerator, washer, dryer, and apartment furniture. • Vacuum all carpet flooring with extra attention to edges and corners. (Carpet cleaning beyond vacuuming is not required.) Furniture • Wipe and disinfect the top, frame, sides, and legs of all furniture. • Clean the underside of tables. • Dresser drawers should be wiped clean of debris. • Clean and disinfect all mattresses and mattress covers where applicable. • Remove all debris from seating. Vacuum all surfaces and internal crevices including both sides of cushions. • Inform University Housing staff of major stains, fabric tears or structural issues. • Wash out green recycle bins, where applicable Kitchen • Remove unclaimed or abandoned items and debris. (See “Abandoned Items” above.) • Wipe or scrub and sanitize all kitchen surfaces (exterior and interior) including appliances and flooring with recommended cleaner/degreaser. All surfaces include doors, shelves, countertops, cabinet tops, sinks, faucets, hoses, and hinges. Windows and Blinds • Windows must be cleaned with no streaking. • Pull out windows and clean exterior. • Both sides of blinds must be wiped dust-free. Contractor shall: • employ sufficient personnel to accomplish the requirements of this contract • not employ individuals under eighteen (18) years of age • ensure all employees are adequately trained • must abide by Occupational Safety and Health Administration (OSHA) regulations including compliance with personal protection equipment • provide all labor, materials and supplies required to accomplish the scope of work • ensure all cleaning products comply with Environmental Protection Agency (EPA) regulations and used as directed by manufacturer(s); the University suggests contractor use “Hills” cleaning products and may require “Hills” if alternative cleaning products do not attain the contracted outcome • ensure all cleaning products are in properly labeled containers, never left unsecured and unattended • ensures all cleaning products are compatible with surface being cleaned as recommended by manufacturer(s) • submit an inventory of all cleaning supplies, products and equipment to be used for University approval, two weeks prior to contract start date (the University reserves the right to approve or reject any cleaning product and request an alternative) • not use University housing trash containers and refuse containers • shall haul offsite and discard all recyclable and refuse daily • must supply contact information for an on-site supervisor to allow University staff to report problems, request service, or address quality control issues
