Specifications include, but are not limited to: A. Contractor must either have a local office or provide the City and residents with a toll-free number that will be answered by a bi-lingual (English and Spanish) speaking individual from 8:00 a.m. to 5:00 p.m., Monday through Friday, local time. B. The Services provided by Contractor shall be in conformance with all applicable Federal, State and City laws, rules, and regulations, including, but not limited to, Winslow Municipal Code Section 8.12, a copy of which may be obtained at: https://www.codepublishing.com/AZ/Winslow/#!/Winslow08/Winslow08 12.html#8.12 C. Contractor shall obtain and maintain all necessary permits and licenses. This includes, but is not limited to, the following: D. Refuse shall be disposed of at properly licensed/permitted disposal facilities in accordance with all applicable Federal, State and City laws, regulations, ordinances, and policies and shall provide records to the City upon request. E. All fees are Contractor’s responsibility. F. Collection shall occur between the hours of 6:30 a.m. and 6:00 p.m., Monday through Friday. If a collection day falls on a designated holiday, the Services shall be performed on the next weekday. Designated holidays are: New Year’s Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. G. Contractor shall submit a report to the City by the 10th day of each month which shall detail the number and type of residential Services provided during the previous month. H. Contractor shall submit an updated residential route list to the City by the 10th day following the end of each quarter.