Specifications include, but are not limited to: The solution must provide the capability for designated users (District, school administrators, and teachers) to send communications with the choice of one or more modalities including voice, email, and SMS/text from a web portal and/or a mobile application. Solution must be able to send SMS/text messages of at least 300 characters or more. Solution should provide 24/7 customer service for both teachers and district administrators. The solution must allow teachers and parents to interact the following ways: o Solution must have the option to allow messages to be sent only or send and receive messages per the sender’s preference. o The solution must provide the capability for teachers to send a communication to parents/guardians of the teacher's individual classrooms. o The solution must have the option for District administrators to select the modality of communications that teachers will be allowed to send. o The solution must allow teachers to send a communication to a select group of parents/guardians of the teacher's students. The solution must allow groups as small as one parent. The solution must provide the capability for school-based administrators or designated individuals to send a communication to staff who work at the school, including employees whose school is not the staff member’s home school.
