Specifications include, but are not limited to: A. Footwear Selection Vendor shall offer multiple brands of men’s and women’s boots and footwear including steel toe, safety toe, waterproof, insulated varieties. Must offer wide width options and diabetic options. B. Quality All items furnished as a result of this solicitation shall be new and of good quality as to workmanship and materials used. Only first line items, which have been inspected for quality control, will be accepted. Seconds are not acceptable. All materials and colors should withstand normal wear and usage for one (1) year, providing care instructions have been followed. Boots and shoes shall contain a permanently affixed label indicating size, fabric material and instructions for proper care. C. Sizing Sizing is to be provided on-site, utilizing a mobile "Shoe Truck", for locations/ regions with ten (10) or more employees to be sized. Vendor must provide technology to measure foot on-site. The on-site sizing, on an as requested basis or on a scheduled basis, is to be coordinated between the Vendor representative and the designated Agency. Shoe trucks are required to stock ONLY boots/shoes styles that are current with the Master Agreement. D. Ordering Vendor shall accept orders in writing by e-mail or online application. Vendor shall not accept any orders without a Delivery Order, Purchase Order or State procard number. All orders shall include the name of the employee(s) receiving shoes. The vendor shall provide a toll-free fax number for placing orders and an e-mail address for electronic order. Vendor shall accept orders Monday through Friday, 8 a.m. to 4:30 p.m. (EST), except for state holidays. Orders received before 1:00 p.m. will be processed the same day. Vendor must be able to take split payments for instances that the item ordered is over the allowable cost for the agency, this allows the employee to pay the difference. E. Substitutions The vendor shall provide written notification to the Office of Procurement Services (OPS) Buyer of discontinued items and recommend an equivalent substitute. Items are not on contract without an approved modification from OPS. With the exception of discontinued items, new items will not be added to the contract without a specific agency request. F. Back Orders Upon receipt of an order, the vendor shall notify the ordering Agency within one (1) working day if an item is out of stock. The vendor Point-of-Sale System (POS) must have ability to prevent Commonwealth employees from ordering items that are backordered.
