Specifications include, but are not limited to: 1. The Contractor shall furnish the following services: a) All required supplies. b) All required materials. c) All required parts and assemblies. d) All maintenance service vehicles and Clemson campus parking passes. e) Complete communication needs and requirements. f) All labor as described hereinafter. g) All labor supervision. h) All required hand tools and heavy-duty craftsmanship aids/tool needs. i) All specialized test equipment. j) All required specialized equipment. k) All specialized lubricants, paints, and coatings. l) All related testing and adjusting related components and devices. m) Availability of additional highly skilled technical support personnel and engineers, when needed, for complex elevator problems and unscheduled events impacting campus elevator systems. n) On-site services and maintenance shall include but are not limited to, the following aspects described in the elevator maintenance contract specifications. In general, the requirements include the following: 1) Elevator inspections. 2) Elevator examinations. 3) Elevator lubrication. 4) Elevator testing. 5) Elevator cleaning and adjusting. 6) Elevator repairs, all types. 7) Elevator parts replacements, including all major and minor parts, as described herein. 8) Elevator overtime (call-back) for all emergency repairs, as required hereinafter. 9) The contractor must ensure the presence of a minimum of two (2) fully trained and experienced elevator maintenance mechanics on the campus during regular working hours (8:00 AM to 4:30 PM) throughout the duration of this contract and as needed thereafter. These campus-assigned individuals will be required to establish and maintain a closely collaborative working relationship with Clemson University. 10) Availability of additional skilled local mechanics, when needed, to supplement elevator work requirements on the campus: i) The contractor will provide up to two standby mechanics to be present at all home football games if requested. The mechanics shall arrive two hours before kickoff and stay at the stadium for two hours after the game has ended. This labor will be billed at a fixed rate as priced in the Bidding Schedule (Bidding Schedule – 173605289-1.xlsx). ii) The contractor will provide an additional mechanic or helper for student move-in and moveout days. Scheduling of these days will be coordinated with the University contract administrator. This labor will be billed at the rates submitted in the (Bidding Schedule – 173605289-1.xlsx). o) Frequent elevator evaluations are appropriately aimed at improving the existing elevator equipment's reliability, performance, and life. p) The contractor shall conduct elevator assessments upon request, with the goal of enhancing the performance of older elevator systems through refurbishment or replacement. Clemson University retains the discretion to use these assessments entirely, partially, or not at all, based on the determination of Clemson University. q) Contractor shall ensure that they are aware that at least two (2) full-time certified elevator maintenance mechanics are required to be assigned to work on the campus. At certain times, additional personnel will most likely be required to handle the work requirements when such added needs arise. Minor or major repairs will require the availability of added skilled staffing to supplement the regularly assigned workforce. r) Contractor shall provide at least two (2) certified elevator maintenance mechanics, as referenced above, who are, or will be, living no more than 90 minutes from the University campus. These mechanics shall be located so they can promptly and efficiently respond to all overtime calls on the campus within the established time frame. Clemson has had approximately 12 overtime calls within the past 12 months. s) Contractor shall employ a staff of certified elevator industry engineers who can be consulted when complex operational problems are incurred on the elevator systems, regardless of the brand of equipment and design of elevators. t) Contractor must maintain a current local inventory of spare parts, supplies, materials, tools, and the like, as required. Should a spare part be considered obsolete and unavailable, the contractor will identify suitable alternatives, widely accepted industry solutions, retrofits, and custom components whenever possible. If no solution is available, Clemson and the Contractor will resolve the issue as is mutually agreeable on a case-by-case basis. u) Contractor shall ensure all elevator technical personnel have strong communication skills to properly communicate with the University staff associated with the elevators. v) Contractor shall ensure that the elevator maintenance/mechanics assigned to provide routine maintenance on the campus shall be provided with firm-owned or leased vehicles for carrying out their duties regularly. These vehicles shall bear the company’s identification, vehicle number, and telephone number. The contractor is responsible for all appropriate parking passes. w) The Contractor's performance of the work shall comply with applicable federal, state, and local laws, rules and regulations. The Contractor shall give required notices, shall procure necessary governmental licenses and inspections, and shall pay without burden to Clemson University, all fees and charges in connection therewith unless specifically provided otherwise. In the event of violation, the Contractor shall pay all fees and penalties, including attorney’s fees and other defense costs and expenses in connection herewith. x) The preventive maintenance program, as specified hereinafter, shall consist of an all-inclusive service approach, including, but not limited to, elevator inspections, elevator examinations, elevator lubrication, testing, extensive cleaning, adjusting, all minor and major parts of equipment, all major and minor repairs of equipment, as defined hereinafter. y) All elevators and lift equipment under this shall be maintained in a first-class operating condition, and must comply with all requirements of the current applicable standards listed herein, all other applicable laws, regulations, ordinances, codes, etc., and the American National Standards Institute (ANSI) Code shall be used as a guide to establish that the elevators and lifts are operating safely. z) The Contractor shall ensure use of an automated maintenance management system, including a preventive maintenance program designed to deliver service tailored to the specific building needs. Equipment type, component life, equipment usage and building environment shall be taken into account by the automated scheduling system. This professionally designed program shall be used to plan preventive maintenance activities in advance. aa) Existing elevator & lift installations were installed according to the Code requirements applicable in the State of South Carolina at the installation time. bb) Clemson University will provide all normal utilities such as electricity, lights, water, etc.. cc) The Contractor shall ensure good housekeeping maintenance practices on all elevators and lift equipment, elevator pit areas, elevator machinery rooms and spaces, and penthouse spaces clean and free of scrap materials, oily rags, combustible materials, waste petroleum fluids & greases, and accumulation of debris.
