Specifications include, but are not limited to: Maricopa County (County) is soliciting contractor responses for an integrated solution to reduce/eliminate the need for personnel to directly handle cash and to improve internal cashiering processes. The system functionality shall include but is not limited to the following: interactive voice response (IVR), web access via portal for the ability to add monies to an inmate’s account by family and friends and software to allow for electronic transmission of monies, remote deposits, and produce preloaded debit cards. The solution shall facilitate the processing of hourly/daily collection of cash upon intake and booking to the Maricopa County Sheriff’s Office (MCSO) Intake, Transfer, and Release (ITR) and/or the MCSO Court Operations unit; payments of bonds, fees, fines, permits, through the Sheriff's Information Management Services (SIMS); deposits made electronically or physical kiosks to inmate trust accounts, the processing of funds to be released by debit card upon inmate release from custody. Inmate accounts may also receive deposits from another deposit source depending on inmate program participation. Deposit operations from different sources must not interfere with each other. The goal and expectation of MCSO is that the equipment used in the cashless intake process will positively impact the MCSO intake and release procedures, e.g., by reducing processing time and improving accuracy.
