Specifications include, but are not limited to: DART is seeking a Proposer or Proposers for the operation and management of taxicab and other types of overflow services in support of demand response for general public and public paratransit services as well as other programs, using Proposer provided sedans, vans and/or accessible vehicles. This service may include new services added to DART’s portfolio of transit services, including on-demand services, also known as DART On-Demand, and special services with contract businesses. DART Paratransit service is door-to-door and contracted service will be expected to be the same. Accessible vehicles shall be ramp vehicles or lift-equipped vehicles such that wheelchair/scooter users may board a vehicle without getting out of their mobility device, and ride secured in the forward-facing position. DART requires the Proposer to provide transportation services for individuals meeting the eligibility requirements. The Proposer shall provide all services required in support of transporting individuals to their designated destination(s). Contracted services are being solicited for transportation within the DART Paratransit service area, including all of Polk County and surrounding areas. Services will be provided to DART Paratransit clients as directed by the DART Paratransit Department. Additionally, the Proposer shall supply additional transit services to the public and/or individual client groups of DART, while still meeting DART’s high customer service levels. Such programs include, but are not limited to, Rideshare and Guaranteed Ride Home. The service area for these services will also be Polk County and surrounding areas.
