Specifications include, but are not limited to: The Housing Authority of the City of Milwaukee (HACM) intends to enter into a contract with a highly-qualified professional consulting and management firm or a highly-qualified public housing authority to manage and operate all of the key functions of HACM’s entire HCV program. The purpose of this solicitation is to obtain an HCV Management Plan proposal from highly qualified respondents that at a minimum should address the following key performance areas: 1. Maximize voucher utilization with due consideration to annual budget authority and HUD held reserve. 2. Improve program performance and compliance with rules and regulations. 3. Improve Customer Service, in all areas with transparency and accountability to applicants, participants, landlords, the HACM Board of Commissioners, the City of Milwaukee, the U.S. Department of Housing & Urban Development (HUD), other stakeholders, and the public. 4. Action plan to address backlog in certifications and inspections. 5. Action plan on how to incorporate prior year 100% file review as required in the HUD Corrective Action Plan (CAP). 6. Consider HUD review findings and recommendations; (i.e. CAP) in the proposed systems, policies, procedures and structure. 7. Regain SEMAP high performance status by 2025.
