Specifications include, but are not limited to: The MHA is seeking a complete extermination program. Key elements to such program shall include, but not limited to: 1. The successful bidder shall be required to provide complete extermination services to all MHA developments and offices. See Attachment A page 11. 2. The initial treatment of each project shall include a complete cleanout. The remaining scheduled treatments will be general applications. All treatments shall include all areas of each building including crawl spaces; storage, office and living areas; basements and recreation halls. The purpose of the service shall be the control and preventing of infestation by all of the usual household vermin and insects including; mice, rats, roaches, water bugs, beetles, ants, silverfish, crickets, fleas, bees, weevils, cereal bugs and bed bugs as needed. The treatments provide shall be guaranteed for the period between scheduled treatments. Re-infestation that occurs during the guarantee period shall be promptly treated at the request of the MHA at no additional cost. 3. The successful bidder will coordinate with the MHA relative to scheduling treatments to allow for at least 48 hours’ notice. 4. Reporting: The Contractor shall be responsible for providing management, upon completion of each scheduled treatment, with reports approved by the Authority detailing the following information: units treated, unsanitary conditions encountered, level of roach infestation encountered. The Contractor shall also report to management any conditions encountered which adversely affect the results of the pest control services. 5. Assist the MHA staff with tenant education about the extermination process, and issuing a notice to tenants relative to how the apartment units should be prepared in anticipation of bedbug/pest control/extermination treatment. (The contractor is responsible for formatting and providing notice(s) to the MHA, and the MHA is responsible for the distribution of those notices to residents).