Specifications include, but are not limited to: The MPA is seeking proposals from qualified parking management firms to manage, operate, and administer the MPA’s parking system as outlined herein, in a superior manner to improve the delivery of parking services to Metuchen Borough/MPA residents and businesses. The successful Operator shall provide “best practice” management services for the Metuchen Borough/MPA’s parking system, including but not limited to the following: 1. Management and light maintenance of the Metuchen Borough/MPA’s municipally owned surface parking lots, on-street parking spaces, and their associated meters and pay stations. 2. On-street parking meter maintenance and revenue collection. 3. Parking permit administration, including implementing and managing a web-based parking permit management system. 4. Customer service, including response to stakeholder and constituent complaints or issues. 5. Coordination of parking matters with local businesses. 6. Event parking planning and coordination. 7. Implementation of municipal parking “best practices” as appropriate