Specifications include, but are not limited to: The Awarded Vendor will implement their Solution in a manner that conforms with the following guiding principles: Leverage technology to improve business processes through automation while ensuring data integrity and enhancing the customer experience. Configure and develop a core Solution that can be easily extended to incorporate additional functionality over time. Enhance user experience for the State’s Online Business Licensing Services through self-service capabilities and increased system availability. Minimize compliance violations and lost revenue through fraud mitigation and financial accuracy. Build a Solution that allows Staff to make changes through configuration with minimal vendor assistance. Create a sustainable and extensible platform that promotes reusability, product innovation, and scalability by using innovative concepts. Follow an industry accepted software engineering methodology and proven best practices.
