Specifications include, but are not limited to: Benefit Consulting Support – Core Services • Be available to prepare, provide and present various types of reports as needed, such as cost analysis for benefit changes, and other statistical, financial, forecasting, trend, or experience reports, as well as new products and audits, as requested. • Keep the state informed on emerging trends in employee benefits including new laws, rules, regulations, and legal proceedings. • Regularly monitor and evaluate performance measures including comparing ongoing performance to projections created as part of the annual renewal process. • Assist with monitoring and reconciling vendor performance guarantees. • Maintain full and accurate records with respect to all matters and services provided on behalf of the State's benefit plans and programs. Provide State Personnel all spreadsheets, assumptions, and calculations upon completion of any project performed on behalf of the State's benefit plans and programs. • Provide a high level of customer service to our organization to include evaluation of claims data, submission of executive reports, and reconciliation of accounts. • Provide timely research and responses to technical questions posed by State Personnel staff. • Provide guidance and recommendations on items such as, but not limited to, trends in benefits plans, methods for improving cost containment, financial arrangements, and administration. • Provide access to published benefit-related survey information. • Attendance at, and assistance with, meetings with the State Budget Agency.
