Please note: This is a Sole Source Notification. Specifications include, but are not limited to: Contracting with APCO to provide medical dispatch protocol services will allow the City to match its PSAP partner’s existing medical dispatch protocol equipment and processes such that the City and VECC will be able to jointly utilize an interoperable CAD system that permits calls to the transferred smoothly and consistently from one PSAP to the other. This interoperable system would be a significant upgrade from the current disjointed approach that prevents either VECC or the City from being able to use the CAD’s full functionality. In contrast, if the City obtains its medical dispatch protocols from any vendor other than APCO, the ability for the City and VECC to use a fully interoperable CAD system disappears and the current inefficiencies inherent in a less-than interoperable system will persist.
