Specifications include, but are not limited to: Develop an investigation plan and timeline for approval by the appointing authority of the using agency, within five (5) business days of execution of a service agreement. Perform an independent, neutral investigation of the allegation(s) or incident(s) at issue, including but not limited to, the following tasks. Interview each person named as part of the allegation(s) or incident(s). Inform each participant in the investigation of the investigator’s purpose in the investigation process, the participant’s obligation to be truthful and keep the matter confidential; and of the State’s prohibition on retaliation for initiating or participating in an investigation. Compile transcripts of each participant interview and compile exhibits, including, but not limited to emails, memoranda, Teams chat discussions, other documents, voicemails, and text messages. Draft an investigation report containing a summary of the investigation process, participants interviewed, and findings that either substantiate or do not substantiate the allegation(s), with the transcripts and supporting documentation attached. Present the finished report to the appointing authority of the executive branch agency within the agreed-upon time frame specified in the investigation plan. If necessary, testify in administrative or legal proceedings. Vendor shall be prepared to hold applicable documents and files, both physical and electronic, which pertain to a specific matter pending any litigation. Litigation holds shall not be an additional cost to the State and may be released by the State upon written notification to the vendor. In reviewing deliverables for a service agreement, there should be no question about what is expected of the performing party. A project may contain many deliverables, but each should be broken down into tasks and end products to specify what is expected.