Specifications include, but are not limited to: The services within the MH ED RSS program are designed to be peer-led and recoveryoriented. The program will utilize RSSs to engage referred individuals. For the purposes of this project, RSS will be defined as individuals with personal, lived experience of having a mental illness, or with co-occurring substance use and mental health disorders. Specific job tasks for the RSSs are anticipated to include building rapport and engaging in conversation to encourage further care, including but not limited to: community-based treatment, community support groups, holistic modalities, sharing coping strategies when in distress, and assisting with the development of recovery planning. Some of the RSS work may include helping individuals to access social supports and/or sharing self-care techniques with the goal of de-escalating crisis and averting re-admissions to the ED.