Specifications include, but are not limited to: The Board of Regents of The University of Oklahoma (University) invites interested vendors to submit proposals to furnish the University with one or more qualified credit card processors for a period not to exceed five (5 years), with an option to renew each July 1 for the term selected to facilitate settlement of daily activity, provide back end reporting, and customer service at a competitive price. The processor chosen will service OU’s Norman campus, Oklahoma City campus (The Health Sciences Center), Tulsa campus, Cameron University, and Rogers State University. Each campus deposits to a different bank account. Each campus will need to be invoiced separately. Each campus will have an employee point of contact responsible for coordinating implementation, reporting, cash accounting and customer service with the processor. However, other departmental users will also be allowed to access the processor’s help desk to resolve specific connectivity, reconciliation, or equipment problems. Currently the campuses use more than one processor. Payment card activity is initiated using numerous methods across all campuses: Ecommerce, face-to- face, Mail Order, Telephone Order, via Mobile devices. There are also numerous devices and systems utilized to transmit payment card activity. Refer to the Specifications section for more detailed information and requirements. A table is provided with activity statistics for a complete fiscal year. This should be used in pricing considerations. A listing of the equipment and software we use is included in the Connectivity section.
