Specifications include, but are not limited to: The Proposer must provide professional project management services to successfully implement new SaaS system for the City within the agreed-upon timeline and budget, meeting all project milestones and objectives as outlined in the project plan. The Proposer must facilitate effective and timely communication between the SaaS software provider and the City, ensuring clear and efficient information exchange. The Proposer must ensure that communication between the SaaS software provider and the City is effective and timely, with a target response time for addressing any communication issues or inquiries. The Proposer must collaborate with representatives from various departments to develop and refine business processes and procedures, ensuring their alignment and approval by the City. The Proposer must actively engage with representatives from various departments to develop and refine business processes and procedures, with a goal to streamline and optimize workflows.