Specifications include, but are not limited to: A. Solution must follow the American Association of Motor Vehicle Administrators (AAMVA’s) data elements specifications for DL/ID Card Design Standards. https://aamva.org/topics/driver-license-and-identificationstandards#?wst=4a3b89462cc2cff2cbe0c7accde57421 B. Solution must follow (AAMVA) Mobile Driver License (mDL) Implementation Guidelines and the International Organization for Standardization (ISO)/International Electrotechnical Commission’s (IEC) Standards in the Implementation Guidelines to provide interoperability, offline identity with refresh option, and driving privilege verification capabilities between devices. https://aamva.org/getmedia/b801da7b-5584-466c-8aeb-f230cef6dda5/mDLImplementation-Guidelines-Version-1-2_final.pdf C. To maintain the most current federal and state statutes and mandates, the mDL infrastructure and solution must be updated for all required upgrades/updates to the driver’s license system, AAMVA mDL standards/solutions, legislative changes, or ISO/IEC standards. D. The solution must allow for Arkansas drivers and State ID holders to have a digital representation of the information contained on a physical driver’s license or state identification card through mDL. E. The solution must allow for Arkansas drivers and State ID holders to use the mDL as proof of identification for multiple purposes including as a login to validate authorization to conduct online DFA online services. F. Customer support must be provided by the Contractor for any questions and resolving any issues regarding the mDL and mDL App. Customer support shall be available 24 hours a day, 7 days a week, 365 days a year. G. The solution must allow other Arkansas State departments to integrate with the online identity authentication to log in and use other government privileges through mDL App. H. The solution must be capable of updating the mDL as updates are made on the driver’s license or identification card account (address change, suspension, release, etc.) I. The Contractor shall conduct testing and training before mDL implementation.
