Specifications include, but are not limited to: • on-site presence will consist of 12 site visits per year, each averaging 7 hours per visit. • A site visit can be scheduled at the request of Austin State Supported Living and can encompass a variety of services provided by vendor including but not limited to system troubleshooting, energy consulting, customer training, or full building efficiency analyses. • Each site visit will be documented in a report indicating the findings, the steps taken towards any issue resolutions, and outlining a plan for further improvement. • Site visits are critical for ensuring the complete reliability and efficiency of your energy management system as they can provide solutions not possible remotely, while also providing an additional learning platform for the site personnel. • The length of each site visit may vary depending upon the needs of that visit. • Vendor and Austin State Supported Living Center will work to schedule a mutually acceptable date for each visit.