Specifications include, but are not limited to: The IT Assessment will include an evaluation of the City’s current state related to IT systems, services, and information security, including relevant benchmarks from similar organizations, as well as a detailed description of the recommended future state, based on widely recognized industry standards and best practices such as those published by NIST, ISO, CIS, OWASP, ISACA, Gartner, and Info-Tech. The outcome of this assessment is envisioned to be a comprehensive report with supporting analysis. The key elements addressed and included within the IT Assessment should include: • Business Objectives and IT Alignment - Evaluate how the City's IT objectives align with its overall business goals and long-term strategic plans. Identify any gaps and provide recommendations on how to align IT initiatives with these objectives more effectively. • Enterprise Applications - Audit existing applications to determine their current state, identify any gaps in functionality, and assess the potential need for upgrades or new software. Analyze the use of cloud-based applications for their benefits in terms of cost, scalability, and efficiency. • IT Infrastructure - Review the city's IT infrastructure, including hardware, software, networks, and data centers. Assess the overall health, scalability, and future readiness of these elements, and suggest areas for improvement or upgrades. • IT Risk and Cyber Security Review - Analyze the city's IT risks and assess vulnerabilities, including cyber threats, data breaches, and compliance with relevant regulations such as PCI and CJIS. Develop a prioritized list of risks and recommended remediations. • Data Governance - Evaluate how the city manages, secures, and utilizes its data. This includes assessing data privacy practices, the state of the city's data architecture, and the effectiveness of data management strategies. • IT Service Management - Examine the city's current IT service delivery and support structures. Assess the effectiveness of these systems, including help desk functions, end-user support, and the process for managing IT service requests. • Cost Analysis - Assess the city's current IT expenditures and develop a forward-looking view of the IT budget. Estimate expected costs for necessary upgrades, replacements, new initiatives, and ongoing maintenance and support. • Personnel and Organizational Structure - Review the current IT organizational structure and roles, assessing current resourcing against the city's IT needs. Identify areas where additional training or hiring may be required.
