Specifications include, but are not limited to: The ideal system will provide tools for caseworkers to manage the citizen’s case, such as to-do reminders, case notes, training schedules, communication, billing, grant management, etc. The system will also be public facing for the job seekers to utilize as well as employers. The system must be able to handle staff users located in statewide career centers and central office, as well as other locations, with role-based security levels. The desired solution must be intuitive and easy to use, and provide enough flexibility to adapt to future processes, legislative and/or organizational changes, and United States Department of Labor and United States Department of Education reporting requirements. The solution must be compliant with Section 508 of the Rehabilitation Act of 1973 as amended.
