Specifications include, but are not limited to: Ensure Complete Referral Lifecycle Management: Track and manage referrals from the point of initiation to the point of resolution, ensuring no referral gets lost in the platform. 6.1.2 Improve Communication: Facilitate seamless communication between the referring entity and the receiving entity, ensuring clarity and understanding regarding the referral's purpose, needs, and outcomes. 6.1.3 Enhance Patient or User Experience: Minimize wait times, reduce the need for repetitive information provision, and ensure users or patients receive the necessary services promptly and efficiently. 6.1.4 Increase Accountability: Ensure that each referral is acted upon, and feedback is provided to the referring entity, making entities accountable for the referrals they receive. 6.1.5 Provide Real-time Tracking: Allow referring entities to monitor the status of their referrals in real-time, offering transparency and timely updates.
