Specifications include, but are not limited to: − Provide an online catalog and online ordering; − Provide 85% of the products requested within the RFP market basket, core list, and hot lists combined − Provide alternate products on request; − Prevent and control forced substitutions; − Provide dedicated service representatives; − Provide training as described in the RFP; − Assign key management individuals to the Iowa Board of Regents Universities as well as the State of Iowa, all agencies and political subdivisions of the State of Iowa; − Meet with researchers to understand needs and help transition spend; − Meet delivery expectations as outlined in the RFP; − Meet reporting requirements as contained in the RFP; − Adhere to the freight policy outlined in the RFP; − Provide references as outlined in the RFP; − Provide shipping/package slips as outlined in the RFP; − Provide return policy; − Adequately manage contract on an account of this size; − Provide disaster emergency recovery plans; − Audit for pricing discrepancies; − Interface consistently with Jaggaer, ESM, iProcurement, and other procurement systems; − Provide e-commerce implementation plan for all Regents Universities and participating entities; − Document targeted small business program participants − Provide auto-load file per the specifications as detailed in this RFP − Execute a technology agreement as specified within this RFP
