Specifications include, but are not limited to: The desired Business Process Mining & Process Management (BPM) solution should encompass the following core features: • An intuitive, user-oriented interface to simplify the design, visualization, and analysis of business processes. • Process Mining: Capabilities for extracting, presenting, and analyzing process data from diverse systems. • Capabilities for business process modeling, version control, and execution metrics. • Enhancement Suggestions: Automated mechanisms to propose process improvements based on mining outcomes. • Advanced analytics and intelligence capabilities for real-time monitoring, reporting, and predictive insights. • A comprehensive library showcasing best practices tailored for various ERP systems. • Seamless integration with the State's existing tools, platforms, and information systems. The solution should offer, but not be limited to, the following services: • Comprehensive process flow validation and operational efficiency analysis. • Visualization: Tool to depict complex workflows • Real-time monitoring and alerts for key performance indicators and milestones. • Advanced analytics for trend analysis, bottleneck identification, and predictive forecasting. • Robust security protocols to safeguard against unauthorized access and vulnerabilities.
